Returns & Exchanges
Songmont offers a 30-day return policy for all unused products in their original packaging with tags intact. We strive to ensure your handcrafted leather piece meets the highest standards of quality and design.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Securely pack the items in their original Songmont dust bag and box, ensuring all protective films and tags are still attached.
Ship to Songmont
Affix the provided prepaid shipping label to your package and drop it off at any authorized courier location.
Receive Your Refund
Once our team inspects the returned items, your refund will be processed to the original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing